Passing FxPro Identity Verification First Time

Documents That Pass First Time

Use a clear, colour scan or photo of your Aadhaar, passport, or driving licence for identity. The document must show your full name, date of birth, and a photograph, and all four corners must be visible. For address proof, a recent utility bill or bank statement in your name works, but it must not be older than three months.

The name on every document must match exactly, including spelling and order of names. If your Aadhaar shows your full name but your bank statement uses initials, that mismatch will send the application back. FxPro also asks for a selfie with your ID document in some cases.

What Sends an Application Back

Blurry photos, cropped edges, expired documents, or address proof older than three months are the most common reasons for rejection. A mismatch between the name on your documents and the name on the application form is a guaranteed rejection.

Do not upload screenshots of digital documents unless they are the original PDF. If you need to use a bank statement, it must show your name, address, and the bank's logo. Using a mobile phone screenshot of a statement often fails because it does not show the full document.

Why Finish Verification Before Funding

FxPro will not process a withdrawal until verification is complete, so any delay in verification is a delay in getting your money back. The first deposit often triggers verification if it is not already done, which then freezes the deposit until approved.

Complete verification before you transfer any rupees. This way your first deposit is credited to a ready account and you can trade immediately. Our position size and pip value calculators help you plan the trade while you wait for verification.

The Legal Reason Kolar Gold Desk Must Verify You

Kolar Gold Desk must verify you because its broker, FxPro, is required by law to prevent money laundering and terrorist financing. FxPro Markets Ltd, which serves India, follows the anti-money laundering rules of its regulators — the FCA in the UK, CySEC in Cyprus and the FSCA in South Africa. Those rules demand that a broker knows who its customers are before it accepts any money from them. Even though FxPro is not licensed by SEBI, the verification process still applies to every Indian client. Without a verified account, no trades can be placed and no withdrawals are processed.

The specific law behind this check is the global standard on customer due diligence, which requires brokers to collect proof of identity and proof of address. For Indian clients, FxPro applies the same documentation rules it uses for all international customers. That means your PAN card alone is not enough; you must also provide a government-issued photo ID and a recent proof of address. The purpose is not to make trading harder, but to ensure that the money entering the trading account comes from a legitimate source and that the person behind the account is real and traceable.

Verification is not a one-time formality; it is a continuous legal obligation. FxPro can ask for updated documents at any time, especially if your trading patterns, deposit methods or personal details change. The law also requires the broker to keep your verification records for at least five years after your account closes. For you as a trader, this means the sooner you complete verification correctly, the sooner you can fund and trade. But if you try to skip steps or submit unclear documents, the process will only take longer.

Document Mistakes That Get Your Kolar Gold Desk Application Rejected

The most common document mistake that causes a rejection is a blurry or cropped image. FxPro requires full-colour scans or high-resolution photos where all four corners of the document are visible and the text is sharp. If any part of your name, date of birth, document number or expiry date is cut off or unreadable, the compliance team will send the file back. This is not a minor issue; even a slightly tilted photo can trigger a rejection because the automated system cannot match the details against your application form.

Another frequent mistake is submitting an expired document or one that is not accepted for verification. Your passport, driving licence or national ID must be valid on the day you upload it. A proof-of-address document must be recent — usually issued within the last three to six months — and must match the address you entered on the application exactly. Even a small difference, like writing “Street” instead of “St.”, can cause a mismatch. Bank statements or utility bills that are older than the allowed period will be rejected outright.

A third common error is uploading a selfie that does not match the photo on your ID. FxPro may ask for a live selfie or a short video as part of the verification. If your face is not clearly visible, if you are wearing sunglasses or a hat, or if the lighting is poor, the system will flag the submission. The selfie must be taken in the same session as the document upload, and your face must be the same as on the ID. Do not use an old photo or a heavily edited image, as that will lead to immediate rejection.

What Happens to a Deposit Made Before Your Kolar Gold Desk Account Is Approved

A deposit made before verification is approved will not be credited to your trading account. FxPro blocks all incoming funds until the account is fully verified. The money is held in a segregated client money account, but you cannot use it for trading, and you cannot withdraw it until verification is complete. This is a strict compliance rule, not a technical delay. Even if you send ₹10,000 via a local INR bank transfer, the funds will sit in a pending state until the compliance team approves your documents.

If you initiate a deposit before uploading any documents, you will receive an email asking you to complete verification. The deposit itself is not rejected; it is simply frozen. You must then submit the required proof of identity and proof of address. Once the documents are approved, the funds are released to your trading account, usually within one business day. However, if verification takes longer than expected, your money remains unavailable. There is no way to speed up the process by withdrawing the deposit, because withdrawals are also blocked until verification is done.

To avoid this situation, always complete verification before sending any money. Kolar Gold Desk and FxPro clearly state that no deposits should be made until the account is verified. If you have already sent funds by mistake, contact support immediately and provide the payment reference. The funds will be returned only after verification, minus any bank charges. Do not attempt to open a second account or use a different payment method, as that can trigger additional anti-money laundering checks and delay everything further.

The Suitability Questionnaire and What Your Answers Change

The suitability questionnaire is a short set of questions about your trading experience, financial situation and risk tolerance. FxPro is required to assess whether leveraged gold trading is appropriate for you before you can place a trade. Your answers do not change the verification itself, but they do change the leverage you are offered. If you are new to trading or have limited experience, you may be restricted to lower leverage, such as 1:50 or 1:100. If you demonstrate more experience and a higher income, you may be eligible for up to 1:200, and in some cases up to 1:500 after a further financial assessment.

The questionnaire also asks about your employment status, annual income and liquid assets. These answers are not shared with any third party; they are used only for the broker’s internal risk assessment. If you state that your income is low or unstable, FxPro may limit the amount you can deposit or the number of open positions. This is not a penalty; it is a safeguard required by the broker’s regulators. You should answer truthfully, because if your trading later causes complaints or disputes, the broker will review these answers to see if you were given appropriate access.

Your answers to the suitability questionnaire also affect the warnings you see before each trade. If you are assessed as a retail client with limited knowledge, you will see more explicit risk warnings and may be prevented from placing very large orders. If you are assessed as a professional client, you will have fewer protections but possibly higher leverage. However, most Indian retail traders will be classified as retail, which means the broker must apply negative balance protection and margin close-out rules. The questionnaire is not a test you can fail; it is a way for the broker to set the right limits for your account.

Accepted Proof-of-Address Documents in India and How Recent They Must Be

For proof of address, FxPro accepts utility bills, bank statements, or government-issued documents that show your full name and residential address. In India, the most commonly accepted documents are electricity bills, water bills, gas bills, landline phone bills, or a bank statement from a recognised Indian bank. A driving licence or Aadhaar card can also be used if it shows your current address. The document must be in your name; documents in a family member’s name are not accepted unless you also provide a relationship proof and a letter of authorisation.

The document must be recent, usually issued within the last three months for utility bills and bank statements. Some brokers accept documents up to six months old, but FxPro’s standard is three to six months depending on the document type. A bank statement must be on the bank’s letterhead or a PDF downloaded from the bank’s official app, showing transactions and your address. A utility bill must be a full page, not a screenshot of a payment confirmation. If the address on the document does not exactly match the address you entered on the application, the verification will fail.

If you have recently moved and your new address is not on any utility bill or bank statement, you may need to update your bank records first. Some Indian banks allow you to change your address online and generate an updated statement instantly. Alternatively, you can use a rental agreement registered with the local authorities, but this is often not accepted because it is not a utility or government document. Always check the exact requirements on the FxPro upload page before submitting. Submitting an old or mismatched document is the fastest way to get your address verification rejected.

Mismatched Names on Your Card and Your Kolar Gold Desk Account

If the name on your payment card or bank account differs from the name on your Kolar Gold Desk account, the deposit will be rejected or frozen. FxPro requires that all deposits and withdrawals are made from an account or card in the same name as the trading account. This is a strict anti-money laundering rule. For example, if your trading account is under “Rahul Sharma” but you deposit using a card belonging to “R. K. Sharma” or “Rahul Kumar Sharma”, the system will flag the mismatch and hold the funds until you provide additional documents to prove the connection.

The same rule applies to local INR bank transfers. The bank account from which you send money must be in your name. If you use a joint account, both names must appear on the account, and you may need to upload a bank statement showing both names. If the name on your card is abbreviated or spelled differently from your passport, you should contact support before making a deposit. In some cases, FxPro may accept a letter from your bank confirming that the card belongs to you, or a notarised affidavit explaining the name difference. But this is not guaranteed, and it delays the funding process.

To avoid this problem, always register your trading account using the exact name as it appears on your passport or Aadhaar card. When you add a payment method, make sure the name on the card or bank account matches that exactly. If you have recently changed your name due to marriage or legal reasons, you must first update your identity documents and then submit a name change certificate or gazette notification to FxPro. Do not attempt to deposit using a third-party card or a business account, as that will be treated as a serious compliance violation and may lead to account closure.

checked 2026-07-09 · brokerchooser.com/broker-reviews/fxpro-review/fxpro-india; fxscouts.com/in/broker/fxpro; tradersunion.com